The new module automates routing and quote generation, reducing manual input errors, saving time and costs, and producing more consistent quotes.
Eliminating Manual Data Entry in Charter Sales
Aerios, a leading developer of software solutions for the air cargo charter industry and a member of CargoTech, has launched an Automation and AI-driven software module for its carrier App, embedding intelligent automation directly within the air cargo charter sales workflow. The new module reduces manual data entry, simplifies multi-route quotations, and enables charter carriers to respond to time-critical and information-heavy requests.
Carriers generally receive more than 90% of market requests via email, with packing list details contained within attachments. Processing these requests requires manual data re-entry, pricing of multiple routing permutations, and producing several quotes per request, which introduces delays and increases the risk of errors.
From Unstructured Emails to Structured Workflows
Aerios’ Automation and AI module extracts key operational data from unstructured charter requests across various formats, transforming it into structured data to enable repeatable workflows. The system can automatically generate routing options based on the carrier’s own network, together with positioning and tech stop requirements. It can handle multi-airport requests with multiple origin or destination airports and generate each quotation in seconds. Cargo data is also captured by digitising packing lists that can then support pricing, loadability assessments, and downstream operations.
Embedded AI Within Existing Workflows
Rather than wedging AI into the system as a standalone feature, Aerios embeds it within the existing workflow charter teams use day to day. By automating steps the sales team already performs in Outlook and on the web, the system reduces input errors and speeds up response times, with a total reduction in quoting time of up to 80% – an improvement on the 66% already achieved with existing carriers.
Better Data, Better Commercial Decisions
By capturing more comprehensive request data, carriers gain access to higher-quality system-generated reports via the reporting dashboard. The outcome is improved commercial data for decision-making and greater staff capacity to focus on customer discussions and revenue-generating activities.
Market demand for the solution is already evident, with customers utilising the automation module for real-world requests. Customers using Aerios last year trusted the system to manage over $1.5 billion in quoted charter value across 7,000 quotations, underscoring the platform’s reliability and commercial value to the market.
Learning From Historical Quoting Data
The module also leverages historical quoting data and machine learning to suggest routing options based on similar past requests, including aircraft positioning and technical stops. This allows newer or junior team members to quote faster, while supporting greater quoting consistency across larger, decentralised teams.
Founder and CEO of Aerios, Simon Watson, comments:
“The introduction of the Automation & AI module for carriers solves an obvious issue the market encounters on a daily basis. It digitises request data within the Aerios environment that will be leveraged within our upcoming modules.”
Transforming the Future of Charter Management
There is no single technology that will “solve” air cargo charter issues overnight. Progress comes from addressing specific inefficiencies and removing friction where it slows teams down most.
By delivering a unified, end-to-end system, Aerios focuses on improving how air cargo charters are managed and executed in practice. The result is greater operational efficiency, more consistent quoting, and more time for teams to focus on what technology can’t replace: building trust with customers.
Carriers, brokers, or charter professionals interested in learning more about the Aerios product suite can visit www.aerios.app/book-a-demo to register for a demonstration.